as a UX researcher at Google (August 2019 - present), my core capabilities are:

create and execute mixed-methods research in close collaboration with cross-functional partners from a variety of backgrounds (UX design, product management, engineering, technical writing, technical infrastructure) to drive product strategy
get to know target users, their needs, & opportunities to solve problems & craft delightful experiences
identify & act on research opportunities to inform product across all development stages, from early concept exploration through to shipping final products

I currently support the user experience for Google’s internal amenity-related tools.

Google UX research

a few of my projects:

contextual inquiry - badge production

to better understand the ecosystem & physical setup in which credential management operators work, I spent 3 days immersed in onsite badge production. I mapped out user processes / tools in a way that allowed my product team and I to find areas for workflow improvement / tool consolidation, & inform the long-term vision for our tooling ecosystem.
AI metrics mini-summits

organized, planned, & emceed 2 virtual mini summits that brought together 40+ folks from across Google to discuss measuring AI, with a particular focus on how we truly center the human in the experience. The summits were incredibly well received & paramount to solidifying thought leadership on the topic.
sprint facilitation

I have lead 5 mulit-day critical user journey workshops with product and engineering partners, as well as 1 week-long design sprint for a product-area wide initiative (where our team won best idea!)
AI metrics literature review & data analysis

with the growing need to understand potential AI paradigm shifts in tech, I conducted a literature review (50+ sources) of how software engineering has changed with the introduction of AI capabilities both in & outside of Google. I also analyzed 2,500+ open-ended responses from an internal satisfaction survey to inform AI-related user journey characteristics & pitfalls
ethnography + cultural immersion in Manchester, UK

part-time Google project for Spaces UX where I conducted cross-cultural ethnography, intercept interviews, & later mind mapping of key findings for a need-to-know project
master's thesis

“Exploring Mental Models of Authenticity and Third Party Influence in Online Dating Interactions” (more details on Medium)